Greenmetry Privacy Policy

Updated: 2/14/22

Greenmetry (“Company”) is committed to protecting the online privacy of our users (“you”). While visiting our website, you do not have to identify yourself or divulge personal information. If you choose to provide your personal information, you decide the amount of information you provide. This privacy policy covers the collection, use, and disclosure of personal information that may be collected by Company as a result of our interactions, such as when you create an account on our platform, purchase our products/services, or contact us. This privacy policy may be amended by Company at any time without notice other than posting of such amendments on this site. When we change the policy in a material way, notice will be provided on our website, along with an updated privacy policy. Your use of our website and other services constitutes your acknowledgment and acceptance of this policy and any changes made thereto.

Please read the following to learn more about our information practices, including what type of information is gathered, how that information is used and for what purposes, to whom such information may be disclosed and the steps we take to safeguard your personal information. Your privacy is a priority at Company and we take strides to protect it. You are encouraged to consult and review this statement prior to every year of use for any changes.

Collection of information

Company collects the personal information that is needed in order to provide you with use of our products/services. It allows us to give you convenient access to our products/ services and allows us to focus on the offerings that are relevant to you. Your personal information also helps us keep you updated on our latest product announcements, special offers, and events that we think may be of interest to you. 

A Reminder about Publicly Displayed Information

Information that you share on websites, bulletin boards, blogs and chat rooms may be visible to other users. In such cases, if you disclose any personally identifiable information on a Company website, blog, chat room, bulletin board or other forums, it may be read, collected, or used by other individuals who may be able to send you unsolicited messages. Company is not responsible for the personally identifiable information you choose to submit in such a forum.

Protection of your information

Company has measures in place to keep your personal information accurate, complete, and up-to-date for the purposes for which it is used. Our website and servers have security measures in place to protect against the loss, misuse, or alteration of the information under our control. Payment processing is through a third party provider (Stripe), and we do not store your payment details.

Use of your information

When you use our products/ services, some form of contact information is typically provided in order for you to share your completed forms with your desired recipients. You are in control of what contact information is shared. Please see below for the ways in which your contact information is accessible to other users of the Site, to city agents, and to members of the public.

Information provided to city agencies

Our forms that users share with relevant city agencies include contact information, such as business contact information of responsible team members. The completed forms also include the project address and may include other project-specific details. The user has control over which identifying information is included. 

Information accessible on our website

Any member of the public who has the project address, or the permit number and city of jurisdiction, is able to look up published records (submitted forms) on our website. These will be available at These forms will not be viewable on the website to any user who does not specifically search for it by city/ permit number or project address. Users have control over their filled forms, and may update, edit, or delete any of their records that have been published on our website.

Information viewable on the directory

The Provider Directory is public-facing. User profiles that are made public on the directory can be viewed by members of the public. Company is not responsible for the personally identifiable information you choose to post in this section of the website.

Other uses of your information

Our contact and registration forms ask you to give us contact information (such as your name and email address) and geographic information (such as your zip code and state). We use this information to send you relevant and/or customized content. We do not give, sell, or rent your contact information to any other organization unless you specifically authorize us to do so.

Opting-in for email newsletters and lists:

If you subscribe to an email newsletter of ours, we use your email address to send you that newsletter. You may remove your email address from that subscriber list from the bottom of any newsletter mailing or by visiting the unsubscribe page. We will not give, sell, or rent your email address to any other organization unless you specifically authorize us to do so.

Completing surveys:

Your opinion matters to us and we value your input. As a result, we may from time to time employ surveys to help us understand how we can better serve you.

Cookies and Other Technologies:

A cookie is a tiny text file that is stored on your computer by this website. These text files include information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. In some email communications with you, we may also include click-through URLs that may be linked to content on our website. When a customer clicks on one of these URLs, they pass through our web server before arriving at the destination page. We may track this click-through data to help us determine your interest in a particular topic. We may also use “pixel tags,” which are tiny graphic images that tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

We use cookies to tailor your experience on our site according to the preferences you have specified. When you visit this website, we only access the cookie file that we have stored on your computer. We cannot and do not access any information stored in a cookie by other websites. Our cookies do not contain any personal identifiable information.

IP Addresses and Log File Data:

We may log your IP address, which is the location of your computer or network on the Internet, for systems administration and troubleshooting purposes. We also use page hits in the aggregate to track the popularity of pages that people visit in order to improve the quality of the site. There is no personal identifiable information collected in our log files.

International Users & European Privacy Rights:

Company abides by any applicable privacy shield framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.

If you are based in the European Union or in a nation that has similar laws or regulations, in certain circumstances, you have rights under the General Data Protection Regulation (GDPR) or your national equivalent. The GDPR requires that companies take certain precautions in processing and collecting your personal data, as defined therein. It requires that consumers consent to the particular manner in which personal data is used. Under the GDPR, you should be advised that:

  • You may request access to personal information we maintain about you, as well as related information.
  • You may request that we correct any inaccurate personal data we hold about you without undue delay.
  • You may request that we delete personal data about you.
  • You have the right to prevent or restrict any processing of your personal data.
  • You may request that we transfer your personal data directly to a third party when feasible.

In the event that you believe we have not complied with our obligations under this privacy policy or data protection laws as they apply to you, you may have the right to make a complaint to the relevant governmental agency and you should not hesitate to contact us.

Information on Children:

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulations establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13.

Correcting Your Information:

In order to modify the information you have provided to us, you need to register on this website and enter a password. With your password and two-factor authentication to verify your identity, you may access your account securely and add or change your personal information. This website encourages all website users to register and take personal responsibility for the quality of the information they provide. Website registration also allows users to take advantage of the full range of online services we offer. If you do not have a password, or have forgotten it, we can email it to you.

Links to Sites of Other Companies:

Our website may include links to the sites of other companies. We are not responsible for their privacy practices. You are encouraged to learn about the privacy policies of those companies.

Contacting us about privacy:

If you have any questions about our privacy policy, email